In hotels and B & Bs, communication with the customer must always be immediate and perfect. Here’s how to enhance it with a Whatsapp Marketing strategy.
Are you looking for the perfect marketing method for your Hotel, right? Here is the solution: it’s called Whatsapp Marketing, a unique system to allow better communication with your customers.
Let’s start from a fundamental premise: Whatsapp Marketing is completely free, as well as the use you usually make of Whatsapp. Second fundamental thing: Whatsapp is the most used social network (yes, because it is equated to a social network), with about 2 billion active users worldwide!
These two notes should be enough to understand that today it is better to activate a Whatsapp Marketing strategy for your Hotel. But we are not satisfied, and we explain in detail everything you need to know to make the most of this tool.
Within a hotel or a B&B, there are countless contacts with customers. Some ask for information, those who make a reservation, and those who, as a guest, ask to use certain services. At every stage of the funnel, there is always an interaction with the customer.
Using Whatsapp is the best way to activate quick and efficient communication. Moreover, Whatsapp, thanks to the Business function, allows hoteliers like you to create marketing actions aimed at increasing their clientele and, simultaneously, pampering the most important customers.
In 2018, the developers of Whatsapp decided to follow the path taken by other social networks to provide users with a business version and manage all communications professionally.
In a short time, Whatsapp Business proved to be a perfect choice, and today it is undoubtedly one of the best solutions to manage the marketing of your Hotel. The reason? Whatsapp Business provides features created specifically to optimize communication between customers and hoteliers. Let’s see them in detail:
What are you waiting for? Choosing the way of Whatsapp Marketing in the Hotel can be the solution to improve your business communication further!
Also Read : Influencer Marketing: What Is It, And How Does It Work?
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